We are seeking a skilled Program Manager to oversee and coordinate various IT service management initiatives within our organization. The ideal candidate will have a strong background in ITIL and ITSM frameworks, ensuring that our service desk and desktop support operations run smoothly and efficiently. As a Program Manager, you will be responsible for managing multiple projects, aligning them with business objectives, and ensuring that all stakeholders are informed and engaged throughout the project lifecycle. Coordinate cross-functional teams to ensure successful project execution. - Monitor project progress and performance, making adjustments as necessary to meet deadlines and objectives. - Manage risks and issues that may arise during the project lifecycle,



implementing mitigation strategies as needed. - Ensure adherence to ITIL and ITSM best practices in all service management processes. Required Skills: - Strong knowledge of ITIL and ITSM frameworks. - Experience with service desk operations and desktop support. - Excellent project management skills, with the ability to manage multiple projects simultaneously. - If you are a motivated individual with a passion for program management and a strong understanding of IT service management, we encourage you to apply for this exciting chance.

📌 Programme Manager - Self Management (Bengaluru)
🏢 Impression Makers
📍 Bengaluru