Experience Required
Chennai, Tamil Nadu, India (CHN)

The CRM Architect – Salesforce is responsible for leading architecture within a specific technology domain—such as data, cloud, security, or applications—while ensuring alignment with enterprise standards and strategic goals. The CRM Architect – Salesforce partners with business stakeholders to influence capability roadmaps and proactively manages risks within their domain. Scalability & Performance: monitor performance metrics; Risk Management: Identify domain-level risks; track risk remediation progress.
Technology Lifecycle & Portfolio Rationalization: Identify modernization opportunities including managing technical debt and assist with transformations or retirements.
Comply with Company and department policies and standards; Own end-to-end Salesforce architecture and technical governance for Sales Cloud, Revenue Cloud Advanced, Data 360, and Mobile.
Lead discussions and integration initiatives in a highly integrated setting with applications such as: SAP, Informatica, Workday, and Microsoft Fabric.
Define the target-state architecture: data model, security model, automation strategy (Flow vs Apex), and extensibility patterns.




Establish platform standards: org strategy, environments, DevOps approach, branching/release model, test strategy, and documentation.
Ensure Revenue Cloud Advanced design is scalable (products/pricing strategy, approvals, guided selling, complex quoting performance considerations).
Bachelor's Degree in in MIS, computer science or business management with technical focus or equivalent education and/or experience
5 years salesforce Application Architect and/or System Architect (or equivalent experience).
Proven experience designing pre-sales solutions (Lead-to-Opportunity-to-Quote), including approvals, document generation, and CPQ concepts.
Revenue Cloud / CPQ architecture experience (Revenue Cloud Advanced strongly preferred).
Experience in integrating mission critical business systems using iPaaS (Azure Integration Services, SAP Integration Suite, or Informatica IDMC).
Experience with data quality/MDM programs and data governance frameworks.
Experience guiding development teams on solution design, technical standards, best practices, and platform governance.

📌 Senior SalesForce Engineer (Devops) (Chennai)
🏢 Neurealm
📍 Chennai