Position Summary:You will join the team as a Scrum Master, responsible for guiding and enabling multiple Agile teams at bswift. This role is responsible for driving delivery excellence, strengthening Agile practices, and fostering a culture of continuous improvement across cross-functional product teams.You'll work closely with software developers, product managers, and cross-functional teams to deliver reliable, secure, and performant services that enable seamless user experiences.Responsibilities:- Lead and coach multiple Scrum teams to ensure predictable, high-quality, end to-end delivery.- Facilitate all Agile ceremonies and uphold Scrum principles, bswift standards, and delivery discipline.- Collaborate with Product Owners on backlog refinement, sprint readiness, and alignment with business priorities.- Proactively identify, escalate, and remove impediments to maintain smooth execution.- Coordinate cross-team dependencies, risks, and release planning while ensuring transparent communication with stakeholders.- Drive continuous improvement using metrics, retrospectives, and best practices to strengthen team performance and delivery.- Mentor and develop team members and junior Scrum Masters to foster a high-performance, self-organizing culture.- Ensure teams meet quality standards, maintain accurate Agile tracking systems, and deliver according to definition of done.- Support organizational initiatives including PI Planning, capacity planning, governance activities, and process optimization.Knowledge, Education,



and Experience:Education:- Bachelor's degree in computer science, Information Technology, Engineering, Business, or related field (or equivalent experience).Experience:- 2 - 5 years of hands-on experience as a Scrum Master supporting software development teams.- Proven success leading multiple Agile teams in a complex, scaled environment.- Strong experience in backlog management, sprint planning, release coordination, and cross-team delivery.- Demonstrated ability to manage dependencies, risks, and stakeholder communication across distributed teams.- Experience with Agile transformation, continuous improvement initiatives, and delivery governance.- Familiarity with DevOps workflows, release processes, and modern engineering practices.- Experience in enterprise SaaS, healthcare, HR tech, or benefits administration domains (preferred).Knowledge & Skills:- Deep knowledge of Agile frameworks (Scrum, Kanban, SAFe) and practical application in real-world teams.- Robust skills in facilitation, conflict resolution, coaching, and servant leadership.- Hands-on expertise with Agile tools such as Jira, Azure DevOps, Confluence, or similar.- Ability to interpret and use delivery metrics to guide decisions and improvements.- Understanding of product lifecycles, SDLC, project management fundamentals, and quality standards.- Excellent communication and collaboration skills with the ability to influence across teams.Certifications (Preferred):- CSM, PSM, SAFe Scrum Master, PMI-ACP, or equivalent Agile certifications. (ref:hirist.tech)

📌 bswift - Scrum Master - Project Management (Bengaluru)
🏢 bswift
📍 Bengaluru