Sberbank is looking IT Support Engineer who will be responsible for providing technical support to end users, troubleshooting hardware, software, OS, network, VPN, and connectivity issues. Strong communication and problem-solving skills with a customer-focused approach to delivering timely and effective IT support.
Provide technical support for Windows 10/11, macOS, hardware, software, VPN, Wi-Fi, and network issues.
Support endpoints using Microsoft Intune/Jamf Pro.
Troubleshoot AV and video-conferencing systems such as Extron and Cisco Webex.
Manage tickets through ServiceNow, Jira, or Zendesk while meeting SLA/KPI targets.
Provide professional support to users and explain technical issues clearly.




Typically 2–4 years in a mixed environment support role covering helpdesk duties and light

system/network administration
CompTIA Network+
Microsoft Certified: Microsoft Azure Fundamentals
Cisco CCNA
Market-competitive salary and opportunities for professional development
Quarterly bonus which is paid every quarter upon meeting the targets
Collaborative working environment in a state-of-art Delhi office
Professional and theme communities, support for employee initiatives
Opportunity to grow within Sberbank India

📌 Technical Helpdesk Support Engineer (Bengaluru)
🏢 SberIndia
📍 Bengaluru