Title: Specialist I, Network Engineer The opportunity

This role provides intermediate-level network services and network problem determination support; it also delivers network services to offshore clients, manages issue resolution, and supports disaster recovery implementation.

Your key responsibilities

- Provides intermediate level network services, including supporting large scale network installations and installing and configuring standard network infrastructure. Runs network configuration changes and troubleshoots and resolves issues.
- Monitors records to ensure statuses are accurate and complete, and actions are on target. Reviews related records to identify requests that may have an impact on the network.
- Provides intermediate level telecom network services for elevated issues. Identifies failing components.
- Assists in maintaining and monitoring network system performance and identifying performance issues and trends. Identifies opportunities to automate manual system tasks. Develops and maintains telecom network documentation repository.
- Assists in installing and configuring network systems. Tests configuration changes and provides basic product installation procedures.
- Complies with Information Technology and Information Security policies and procedures.
- Participates in special projects and performs other duties as assigned.
- Provides network services to offshore clients including deployment, optimization, and maintenance of network systems.
- Plans, manages, and prioritizes network issue resolution in line with business/user requirements.




- Supports implementation of a disaster recovery plan to mitigate network-related technical issues.

Skills and attributes for success
- A team player with strong analytical, communication and interpersonal skills
- Constantly updating yourself about recent technologies in the market
- A winning personality and the ability to become a trusted advisor to the stakeholders

To qualify for the role, you must have
- Minimum 3 years of relevant work experience, preferably in network operations or administration./ 4+ years of hands-on network ops experience in a 24x7 enterprise environment.
- B.E./B.Tech in Computer Science, Information Technology, Electronics and Communication Engineering, or a related field; or an equivalent combination of training and experience.
- Network certifications such as Cisco Certified Network Associate (CCNA), or Cisco Certified Network Professional (CCNP), CompTIA Network+, Palo Alto PCNSA, AWS Cloud Practitioner are preferred.
- Hands-on experience in configuring, maintaining, and troubleshooting network infrastructure (LAN, WAN, routers, switches).
- Familiarity with network monitoring tools and automation scripts for performance tuning.
- Understanding of telecom networking components and intermediate support procedures.
- Knowledge of disaster recovery strategies and documentation practices.
- Experience with ServiceNow or similar ITSM platforms.

Ideally, youll also have
- Strong verbal and written communication, facilitation, relationship-building, presentation and negotiation skills.
- Be highly flexible, adaptable, and creative.
- Comfortable interacting with senior executives (within the firm and at the client)

📌 GMS - Senior - Network Engineer (Hyderabad)
🏢 EY
📍 Hyderabad