24 Oct
|
Tech Mahindra
|
Hyderabad
24 Oct
Tech Mahindra
Hyderabad
Category
L6 Production Support Analyst
Primary Focus
Technical support and service stability
Technical Skills
Linux / Unix, SQL, Scripting (Python/Shell), Application Support, Monitoring & Observability, Middleware & Messaging
Incident & Problem Management
Incident resolution, Root cause analysis, Production monitoring, Troubleshooting
Change & Release Management
Change implementation, Release support
Operational Skills
Process adherence, Documentation, Monitoring, Service support
Leadership Skills
Team collaboration
Stakeholder Management
Stakeholder updates, Customer focus, Communication
Business Skills
Understanding business workflows and operational impacts
📌 Production Support Analyst (Hyderabad)
🏢 Tech Mahindra
📍 Hyderabad