5-8 years of overall experience. Hands-on experience with ServiceNow HAM and/or SAM modules. Exposure to ServiceNow operations support activities. Support ServiceNow HAM/SAM operational activities and BAU requests. Monitor and resolve job workflow and integration failures. Perform data maintenance validation and operational updates. Excellent verbal and written communication skills. Coordinate with business users and stakeholders across EU and US regions.
Requirements
- 5-8 years of overall experience.
- Hands-on experience with ServiceNow HAM and/or SAM modules.
- Exposure to ServiceNow operations support activities.
- Support ServiceNow HAM/SAM operational activities and BAU requests.
- Monitor and resolve job workflow and integration failures.
- Perform data maintenance validation and operational updates.
- Excellent verbal and written communication skills.
- Coordinate with business users and stakeholders across EU and US regions.
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