- Troubleshooting and resolving hardware, software, and networking issues.
- Installing and configuring computer systems and applications.
- Responding to technical support calls and emails from users seeking help.
- Providing detailed instruction and guidance to users on various IT-related issues.
- Maintaining detailed records of user issues and solutions implemented.
- Running diagnostic programs to identify and resolve system malfunctions.
- Managing user accounts and assisting with password or login problems.
- Assessing the need for system reconfigurations (minor or significant) based on request trends and making recommendations.
📌 Technical Support Engineer (Hyderabad)
🏢 Vibry Business Solutions
📍 Hyderabad
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