Telecaller Job Responsibilities

- Generate new business leads through outbound calls, follow-up calls, and customer enquiries.
- Contact potential customers to promote Websites, Software Solutions, Mobile Apps, Bulk SMS, Digital Marketing, and other IT products and services offered by the company.
- Understand customer requirements over the phone and recommend suitable digital solutions.
- Explain company products and services, including key features, benefits, pricing, and implementation.
- Build and maintain robust relationships with prospective and existing customers through regular communication.
- Follow up on leads, enquiries, quotations, and proposals to convert prospects into customers.
- Schedule appointments and arrange meetings between interested clients and the sales team.
- Achieve daily, weekly, and monthly calling and sales targets.
- Maintain accurate records of customer calls, leads, follow-ups, and sales activities.
- Coordinate with the field sales, technical, and project teams to ensure smooth communication and successful deal closure.

📌 Tele Caller (IT Sales) (Hyderabad)
🏢 Suvidha Software
📍 Hyderabad