- 5-8 years of overall experience
- Handson experience with ServiceNow HAM andor SAM modules
- Exposure to ServiceNow operations support activities
- Excellent verbal and written communication skills
- Coordinate with business users and stakeholders across EU and US regions
Responsibilities
- Support ServiceNow HAMSAM operational activities and BAU requests
- Monitor and resolve job workflow and integration failures
- Perform data maintenance validation and operational updates
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