Customer Relation Associate

Company: Bontrue Furniture (Bontrue India Pvt. Ltd.)

Department: Sales

Location: Hyderabad

Experience: 3-10 Years

Job Summary

We are looking for a proactive CRA to generate new leads, handle outbound calls, manage online customer enquiries, and convert potential customers into sales opportunities for our premium furniture business.

Key Responsibilities

- Make outbound calls to prospective customers and follow up on generated leads.
- Generate leads through online platforms, digital enquiries, and other sources.
- Handle customer enquiries received through the website, social media, WhatsApp, and other online channels.
- Understand customer requirements and share relevant product information.
- Schedule showroom visits and coordinate with the sales team for lead conversion.
- Maintain lead data, call records, and follow-up status in CRM or other tracking systems.




- Achieve monthly lead generation, customer engagement, and conversion targets.

Required Skills & Qualifications

- Graduate in any discipline.
- 3-10 years of experience in telecalling, lead generation, customer acquisition, or online sales.
- Good communication skills in English, Hindi, and Telugu.
- Basic knowledge of MS Excel, CRM tools, WhatsApp Business, and online platforms.
- Strong follow-up skills, customer-handling ability, and a target-oriented approach.

What We Offer

- Opportunity to work with a premium furniture brand.
- Performance-based incentives and growth opportunities opportunities.

Interested candidates can share their resumes at: [email protected]

📌 Customer Relationship Executive (Hyderabad)
🏢 Bontrue
📍 Hyderabad