Educational Background: Minimum Graduate

Role & responsibilities :

- communication skills in Gujrati & English (both written and verbal)
- Ability to communicate with customers, with customer centric mindset
- Excellent documentation skills
- Valuable comprehension skills - ability to clearly understand and state the issues customers present
- Ability to concentrate follow customers issues without distraction to resolution
- Positive composition skills ability to compose a grammatically correct, concise, and accurate written response
- Work successfully in a team environment as well as independently
- Familiarity with Windows, Microsoft Office & Browsing Internet resources
- Excellent typing skills
- Demonstrates ownership to resolve challenging customer issues, escalating when necessary Excellent
- Organized and detail-oriented
- Resolving Technical complex queries
- Drive continuous improvement through root cause identification and defectelimination

📌 Voice Process Executive (Hyderabad)
🏢 Sellcraft Global Solutions
📍 Hyderabad