Job DescriptionThe IT Product Analyst - Procure to Pay (P2P) is responsible for supporting, enhancing, and delivering digital solutions across the end-to-end P2P process. The role ensures optimal performance and continuous improvement of procurement and accounts payable systems, with a strong focus on SAP (ECC/S4) and Coupa platforms.
This role acts as a key interface between Business (Procurement, Finance, Operations) and IT, ensuring alignment of system capabilities with business needs, while driving efficiency, compliance, and user experience
Roles & ResponsibilitiesProduct & Service Management

- Own and manage the P2P product backlog in line with business priorities

- Ensure stability, performance, and continuous improvement of P2P solutions

- Support product lifecycle management (enhancements, releases, decommissioning)

- Drive adoption of standard/global solutions across markets
Business Partnership

- Act as the primary IT contact for Procurement and Finance stakeholders

- Translate business requirements into functional specifications

- Challenge and standardize processes across entities
Application Support & Operations

- Manage incident, problem, and change processes (ITSM framework)

- Ensure SLA adherence and service quality

- Coordinate support activities with internal teams and external partners
Continuous Improvement & Transformation

- Identify automation opportunities (e.g., invoice processing, approvals)

- Support digital transformation initiatives in P2P

- Drive data quality and process standardization
Project Delivery

- Support delivery of P2P-related projects and enhancements

- Participate in testing cycles (SIT, UAT)

- Ensure proper documentation and knowledge transfer
Scope

- Domain: Procure-to-Pay (Sourcing, Purchasing, Invoice Management, Payments)





- Geographical Scope: Global
Tools & Technologies

- SAP ECC / SAP S/4HANA
o MM (Materials Management)
o FI (Accounts Payable)
o Integration with procurement and finance processes

- Coupa
o Source-to-Contract (S2C)
o Procure-to-Pay (P2P)
o Supplier management & invoicing

- Supporting Tools[PC2.1][SK2.2]
o Service Management: ServiceNow
o Data & Reporting: Power BI, SAP BW
o Integration: Middleware (e.g., Mulesoft, SAP PI/PO)
o Collaboration: Microsoft Teams, Azure DevOps / JIRA (for backlog management)
Technical RequirementMust Have

- You are experienced in working in product-oriented environment

- You have proven track in IT projects discovery & delivery in cross-function project workplace (using Agile and Waterfall methodologies)

- You have experience working with Business on new IT solution designs, including technologies research on the market,

- You have strong understanding of P2P processes and data

- You are accountable, proactive, able to adapt to change and think out-of-the-box

- You have advanced communication and presentation skills to keep clear and transparent picture in minds of Key Stakeholders

- You are fluent in English (spoken and written)
Additional Responsibility
- Desired 10 years of total experience with
a. 3-5 years' experience in Product Analysis/Business Analysis roles
b. At least 5 years' experience in SAP MM/FI or Coupa

- Bachelor's degree in engineering, Information Technology, Business, or related field

- Strong understanding of Order-to-Invoice business processes

- Worked in Global FMCG company
Educational RequirementBachelor of Engineering
Preferred SkillsDomain->Supply Chain Management->Procure-to-Pay
Generic SkillsDomain->Sourcing & Procurement->Procurement, Spend Analysis, Vendor Management
Service LineInfosys Consulting

📌 IT&Data Product AnalystP (Hyderabad)
🏢 Infosys
📍 Hyderabad