Roles and Responsibilities :
- Handle international calls from clients across various countries, providing excellent customer service and resolving their queries efficiently.
- Process transactions, answer questions, and address concerns related to products or services offered by the company.
- Maintain accurate records of all interactions with customers using CRM software.
- Escalate complex issues to senior team members when necessary.
Job Requirements :
- 1-4 years of experience in an international BPO setting handling international voice processes.
- Proficiency in English language (spoken) for effective communication with clients worldwide.
- Experience working in an international call center setting, processing multiple tasks simultaneously.
📌 International Voice Process Executive (Hyderabad)
🏢 LTM
📍 Hyderabad