Key Responsibilities

- Handle inbound customer calls for international customers.
- Provide accurate and skilled customer support.
- Resolve customer queries and concerns effectively.
- Maintain excellent customer service standards.
- Communicate clearly and professionally in English.
- Follow process guidelines, quality standards, and company policies.

Candidate Requirements

- Minimum 1 year / 12 months of experience in an International Voice Process.
- Experience must be specifically in Inbound Calling.
- Excellent verbal and written communication skills in English.
- Good customer-handling and problem-solving skills.
- Comfortable working in night shifts.
- Willing to work from office.
- Immediate joiners are preferred.
- Graduation is not mandatory.

Salary

Salary Structure

- 12 to 17 Months Experience: CTC 3.89 LPA to 4.00 LPA | In-Hand During Training: 25,700 | In-Hand After Training: 28,800
- 18 to 23 Months Experience:



CTC 4.00 LPA to 4.20 LPA | In-Hand During Training: 28,000 | In-Hand After Training: 31,000
- 24 Months & Above Experience: CTC 4.60 LPA to 4.70 LPA | In-Hand During Training: 31,000 | In-Hand After Training: 35,000

Employee Benefits

- Both-side cab facility
- 5 working days per week
- 2 rotational week-offs
- International voice process exposure
- Full-time, permanent employment

Job Details

- Role: Customer Service Executive
- Industry: BPM / BPO
- Department: Customer Success, Service & Operations
- Employment Type: Full Time, Permanent
- Work Mode: Work from Office
- Shift: Night Shift
- Working Days: 5 days a week
- Week Off: Rotational
- Joining: Immediate joiners preferred
- Education: Graduation Not Required

📌 Customer Support Executive International Voice Process (Hyderabad)
🏢 Red Hibiscus Info Solutions
📍 Hyderabad