Job Description
Job role: Cafe Manager (Hotels/Hospitality)
Duration: Full time
Location:
Department: Operations
Experience: 4 - 5 years in hospitality
The Cafe Manager is responsible for overseeing daily operations, ensuring smooth operations, and providing superior
food and beverage service. He will have to manage staff, address customer concerns, create work schedules, and
maintain financial stability through effective purchasing and staffing strategies. They will also supervise a team to
maintain high standards of food quality, presentation, and service to meet business goals.
Job Responsibilities:
Coordinate daily cafe management operations to ensure efficiency and productivity.
Deliver superior food and beverage service, responding promptly to customer complaints to maximize
satisfaction and maintain positive reviews.
Manage both Front of the House and Back of the House restaurant operations, organizing shifts and ensuring
compliance with sanitation and safety regulations.
Regularly review product quality,



research new vendors, and maintain the restaurant's good image.
Estimate future needs for goods, kitchen utensils, and cleaning products to facilitate smooth operations.
Control operational costs, identify measures to reduce waste, and create detailed reports on revenues and
expenses.
Promote the brand in the local community through word-of-mouth and restaurant events, recommending
ways to reach a broader audience.
Train new and current employees on proper customer service practices and implement policies to maintain
cafe operations.
Arrange for repairs when necessary to ensure equipment functionality.
Requirements and Skills:
Educational background: Hospitality graduate
Extensive operational knowledge of F&B; operations
Outstanding analytical, communication, interpersonal & time-management skills
Location Versatile
Work Exp: 4-5 Years of Experience

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