We are hiring for Customer Support Executive At Hyderabad Location!
Profile; Customer Support Executive
Process; International and Domestic
Any Graduate/fresher/Experience
Language; Hindi+English
Salary;
Fresher:- 3 LPA with Incentives
Experienced:- 4LPA with incentives
Shifts; Rotational Shifts
Week Offs ; Rotational Offs
Working Days; 6 Days
Roles and Responsibilites
- Handle customer queries and provide timely, qualified support through calls, emails, chat, and other communication channels.
- Understand customer concerns, troubleshoot issues, and provide accurate solutions to ensure a positive customer experience.
- Maintain proper records of customer interactions, complaints, feedback, and resolutions in the CRM system.
- Coordinate with internal teams to resolve complex customer issues and ensure timely follow-up and closure.
- Identify customer needs, collect feedback, and contribute to improving service quality and customer satisfaction.