Job Details

- Role: Technical Lead Developer
- Experience Required: 8 -12 years
- Key Skills: Salesforce, APEX, Aura Lightning, LWC and Integration
- Location: Hyderabad/Bangalore

Job Responsibilities

- Excellent understanding of different business processes
- Demonstrated experience on End-to-End execution of Salesforce consulting and implementation projects
- Ability to run requirements gathering workshops with business stakeholders and convert the same into solution design and seamlessly communicate the same back to the technical team for execution
- Implementation and customization of customer Salesforce solution projects that involve the Sales Cloud (CRM), Service Cloud (Call Centers), Collaboration Cloud (Chatter), Marketing Cloud, Custom Cloud, and/or integrations to ensure scope and customer expectations are met.
- Work with customer management, customer subject matter experts (SMEs) and or information technology personnel to complete Salesforce implementation tasks, as required
- Manage Salesforce implementation projects or subsets of larger projects
- Assist with setting Salesforce implementation standards
- Respond to a variety of broad questions and concerns from customer management regarding project requirements, document needs, technical standards, and conditions
- Communicate the status of requests and determines the feasibility of projects documents findings and actions
- Deliver results working with delivery partners, customer teams, AppExchange vendors and Internal technical team




- Represents the project as a Salesforce implementation expert who influences customer senior management on significant Salesforce matters
- Work under general direction and independently determines and develops approach to solutions

Required Skills

- Lightning Components, Events, Component Bundles etc.
- Must have worked on both Salesforce Configuration and Customizations.
- Hands on experience on Writing Triggers, VF pages, Test class batch class.
- Work on the Deployments (Changesets/ANT)
- Demonstrated ability to independently analyze and design complex solutions within a tight deadline
- Strong leadership skills
- Solid customer services skills focusing on customer success
- Strong organizational and planning skill
- Hands-on experience designing and deploying Salesforce Agentforce solutions, including configuring AI Agents, Agent Actions, Topics, and integrating with Data Cloud for grounded, context-aware responses across Sales, Service, and Commerce workflows.
- Proficiency in Salesforce Einstein and Generative AI capabilities including Prompt Builder, Einstein Copilot (now Agentforce), and Model Builder — with the ability to craft effective system and user prompts, evaluate LLM outputs, and implement guardrails for enterprise-grade AI deployments.
- Experience architecting multi-agent and human-in-the-loop workflows on the Salesforce platform, including agent orchestration, fallback handling, escalation to live agents, and governance frameworks aligned with Salesforce's Trusted AI principles

Certifications

- Salesforce Sales Cloud and Service Cloud Certifications

Educational Qualification

- Graduation (B.E/B.Tech – CSE, ECE, IT)Technical Lead Developer

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