1. Primary Responsibilities

The selected candidate is expected to:

- Act as a Technical Lead/SME for integration platforms and middleware technologies.
- Understand the current architecture and operational landscape.
- Drive technical improvements and modernization initiatives.
- Support major incidents requiring deep technical expertise.
- Build technical roadmaps and improvement plans.
- Reduce dependency on external vendors by strengthening internal technical knowledge.
- Guide and challenge vendor teams based on technical expertise.

2. Technical Skills Required

Key technology exposure includes:

- IBM integration technologies
- Middleware platforms
- A2A (Application-to-Application) integrations
- B2B integrations
- IBM Bus / MFT and related integration solutions
- Enterprise integration architectures and operational support models

3.



Scope Clarification

- The role focuses on existing operational integration platforms supporting Atlas and associated enterprise systems.
- The role does not currently include SAP BTP ownership or new S/4 migration activities.
- Primary responsibility is supporting middleware and integration components connected to business systems.

4. Service Management vs Technical Leadership

- A separate service management capability is being established.
- This position is specifically intended to provide solid technical leadership.

5. Work Timing

- The resource will work in standard Europe-aligned business hours as required by the team.

📌 Technical Lead/SME For IBM integration platforms and middleware, WFO (Hyderabad)
🏢 Genpact
📍 Hyderabad