24 Oct
|
Anmol Constructions
|
Hyderabad
24 Oct
Anmol Constructions
Hyderabad
Real Estate Sales Executive Roles & Responsibilities
- Lead Handling: Connect with customers immediately after receiving leads and understand their property requirements, budget, preferences, and purchase plans.
- Customer Follow-Up: Regularly follow up with leads through calls, WhatsApp, and other communication channels to maintain customer interest and move them through the sales process.
- Customer Relationship Management: Build and maintain solid relationships with prospective and existing customers by providing timely information, professional communication, and continuous support.
- Customer Handling: Understand customer concerns, queries, and objections and provide appropriate solutions while maintaining a positive customer experience.
- Lead Conversion: Nurture prospects from initial enquiry to site visit, negotiation, booking, and final closure.
- Site Visit Coordination: Coordinate and schedule site visits, explain the project details, showcase property features and amenities, and assist customers during the visit.
- CRM Coordination: Update customer details, lead status, follow-ups, site visits, and sales activities accurately in the CRM system.
- Internal Coordination: Coordinate with CRM, marketing, accounts, legal, customer support, and management teams to ensure smooth handling of customer requirements.
- Follow-Up Tracking:
Maintain proper records of customer interactions, next follow-up dates, customer feedback, and conversion status.
- Sales Coordination: Coordinate with the sales team and management regarding available inventory, pricing, offers, payment plans, bookings, and customer requirements.
- Customer Query Resolution: Respond promptly to customer queries related to pricing, specifications, amenities, payment schedules, documentation, possession, and project-related information.
- Negotiation & Closure: Handle customer negotiations within company guidelines and support the customer through the booking and closure process.
- Post-Sales Relationship: Maintain communication with customers after booking and coordinate with relevant departments to ensure a smooth post-sales experience.
- Target Achievement: Work towards achieving assigned monthly and quarterly sales targets while maintaining quality customer relationships and accurate CRM records.
Overall Responsibility
To effectively manage leads, build strong customer relationships, ensure consistent follow-ups, coordinate with CRM and internal teams, handle customer queries, arrange site visits, and convert qualified leads into successful property bookings.
Perks and benefits
Annual bonus
📌 Walk-in || Real Estate Sales Executive (Hyderabad)
🏢 Anmol Constructions
📍 Hyderabad