WE ARE HIRING!

Semi-Voice Process Executive

Company: SSTaxation LLP
Location: Madhapur, Hyderabad
Shift: Night Shift
Salary: As per experience + Attractive Incentives
Female candidates preferred
Freshers & Experienced Candidates Can Apply

Job Description

We are looking for enthusiastic and customer-focused Semi-Voice Process Executives to support international customers through calls, emails, and live chat. The ideal candidate should have good communication skills, a positive attitude, and the ability to handle customer queries professionally.

Roles & Responsibilities

- Handle international customer queries through calls, emails, and chat.
- Make outbound calls and follow up with customers when required.
- Explain services and provide accurate information to customers.
- Resolve customer issues and ensure customer satisfaction.
- Maintain customer details and update the caller database.
- Follow up on pending queries and customer requests.
- Maintain proper call records and daily reports.




- Achieve assigned targets and performance goals.
- Coordinate with the internal team for timely issue resolution.

Eligibility & Requirements

- Good English communication skills.
- Basic knowledge of computers, email, and MS Office.
- Good listening, convincing, and customer-handling skills.
- Ability to work in night shifts from the Madhapur office.
- Freshers with good communication skills are welcome.
- Experienced candidates in international voice, non-voice, or semi-voice processes are also encouraged to apply.

Benefits

Attractive performance-based incentives
Career growth opportunities
Friendly work environment
Training and process guidance
Prospect to work with international customers

Interested candidates can send their resumes to:

[email protected]

Join SSTaxation LLP and grow your career with us!

📌 Semi Voice Process Night Shift (Preferably Females) (Hyderabad)
🏢 SS Taxation
📍 Hyderabad