Job Description

Skills and/or Certifications

Must to have Robust change management capability, with experience applying structured

methodologies pragmatically in complex business transformation environments.

Excellent stakeholder management, communication, facilitation, and influencing skills, including the

ability to engage senior leaders and operational teams.

Ability to translate complex process, system, and organisational change into clear, practical

messaging for different audiences.

Desirable Proven ability to conduct change impact assessments, readiness assessments,

stakeholder analysis, and resistance management planning. Ability to design adoption strategies,

communications approaches, training needs, business enablement materials, and reinforcement

plans. Ability to operate effectively within global or multi-region delivery environments, balancing

global consistency with local adoption needs. Ability to support technology-enabled business

transformation by translating system, process, and operating model change into practical business

enablement activity.

Education & Experience

Essential

Minimum of 5 years' experience in change management, business transformation, organisational

development,



business enablement, or a closely related role.

Significant experience supporting complex, cross-functional change initiatives that affect processes,

systems, roles, behaviours, and operating models.

Experience working with senior stakeholders, sponsors, people leaders, and impacted operational

teams to drive adoption and embed change.

Desirable

Relevant Change Management certification such as Prosci / ADKAR, APMG, ACMP, or CMI change

management or equivalent experience.

Experience using delivery and collaboration tools such as Jira, Confluence, Microsoft Teams,

Share Point, and Microsoft Office.

Agile, Lean Six Sigma, enablement, communications, or organisational development experience.

Key Stakeholders

Senior business sponsors and programme leadership

Market, regional, and functional business owners

Sales Operations, Customer Service, Finance, Legal, Product, and Technology teams

Training, communications, business enablement, and operational readiness teams

Business Analysis, Product, Delivery, Architecture, Engineering, and Testing teams

📌 Business change manager (India)
🏢 TRIGENT SOFTWARE PRIVATE
📍 India