Job Description

- Provide technical support for network connectivity and infrastructure-related issues.

- Troubleshoot network problems involving IP addressing, DHCP, routers, and switches.

- Diagnose and resolve issues across OSI Layers 1, 2, and 3.

- Perform basic network troubleshooting to identify and resolve connectivity issues.

- Configure and verify basic network settings, including IP addresses and DHCP configurations.

- Monitor network connectivity and escalate complex technical issues when required.

- Maintain records of technical issues, troubleshooting steps, and resolutions.

- Coordinate with internal teams to ensure timely resolution of technical problems.

- Follow standard troubleshooting procedures and technical support guidelines.

- Communicate technical issues and solutions clearly to users and team members.

Requirements? Eligibility Criteria
✅ Education: Technical Graduates will be preferred.
✅ Experience:



Fresher to 18 months above (Relevant Technical Support)
✅ Excellent communication skills
✅ No career gaps, strong CV stability required
? Technical Skills Required
• Strong understanding of DHCP; IP Addressing
• Knowledge of Routers ; Switches
• OSI Layer troubleshooting:
• Layer 1
• Layer 2
• Layer 3
• Hands-on experience in network troubleshooting
Requirements
? Eligibility Criteria ✅ Education: Technical Graduates will be preferred. ✅ Experience: Fresher to 18 months above (Relevant Technical Support) ✅ Excellent communication skills ✅ No career gaps, strong CV stability required ? Technical Skills Required • Robust understanding of DHCP; IP Addressing • Knowledge of Routers ; Switches • OSI Layer troubleshooting: • Layer 1 • Layer 2 • Layer 3 • Hands-on experience in network troubleshooting

📌 Technical Support (India)
🏢 Training Basket
📍 India