ello All, Greetings from ZettaMine Role: Application Support Specialist
- Maximo

Experience:
10+ Years

Location:
Pan India Notice Period: Immediate Joiners Overview Provide application support and troubleshooting for Maximo application, with a focus on customizations, incidents, and service requests. Work on minor enhancements and collaborate with teams to improve application support. Responsibilities
• Handles application support and potential project activities related to Maximo application as a subject matter expert.
• Ability to cross train others in the technical area(s) as to provide backup personnel when not available.
• Ability to learn other tech skills to maximize utilization and contribute to overall application support.
• Take knowledge transfer from existing integration Subject Matter Experts while improving documentation, processes and ways of working.
• Engage with users to support Maximo incidents, requests and alarms based on Service Level Agreements while striving to provide high standards and quality of customer service.
• Work with Third Party Vendors as necessary.
• Provide timely and high-quality documentation in ServiceNow of all investigations and user, business analyst, customer IT and third party interactions.
• Train other team members to enable them to provide coverage when unavailable
• Ability to cross train and learn new technical skills to help improve overall performance and ability to contribute to application management support.
• Performing code review of fixes and project deliverables.



Lead work sessions and client discussion with application development/support teams.
• Perform code/configuration changes based on the defined strategy and architecture.
• Collaborate with enterprise architecture, information security, application & infrastructure teams to produce an optimal, high level, conceptual, and cost-effective application designs by using best practices.
• Provide and lead root cause analysis for all Priority 1 issues related to Maximo Requirements
• Must have experience in Maximo application support.
• Diagnose and resolve Maximo configuration, data, performance, and access issues
• Investigate failed or delayed Maximo-to-SAP transactions involving purchase orders, goods receipts, invoices, vendors, etc.
• Reprocess failed purchase orders, receipts, interface files and integration messages
• Support supplier setup and synchronization across Maximo, SAP and Custom built applications
• User Administration, security groups, roles, privileges
• Experience troubleshooting workflows, PO approvals and inventory transactions
• Configuration of workflows, domains, application settings
• Familiarity with Service Now and ITIL processes
• Must have performed Level 2/3 application support in a managed services workplace
• Experience in manufacturing industry (Metals)

How to Apply
? Send your updated resume to: [email protected] or WhatsApp to (phone hidden). Please include the following in your email/WhatsApp:
• Full Name
• Contact Number
• Total Experience
• Relevant Experience
• Current CTC
• Expected CTC
• Notice Period

📌 HQBTN] Maximo Developer (Bengaluru)
🏢 ZettaMine Labs
📍 Bengaluru