Executive - Customer Experience (Gurugram)

Executive - Customer Experience (Gurugram)

24 Oct
|
Workowon
|
Gurugram

24 Oct

Workowon

Gurugram

About The Job This is a fully remote chance with 6 working days where candidates can be based anywhere in India. ixigo is a technology company focused on empowering Indian travellers to plan, book and manage their trips across rail, air, buses and hotels.

Key Responsibilities
• Work flexibly in rotational shifts.
• Participate in a 2-week training program to understand the nuances of the hotels booking ecosystem.
• Complete assessment tests on knowledge, skills, and ability to perform job responsibilities.
• Safeguard sensitive company data against unauthorized access, use, or disclosure.
• Report any suspected security incidents in line with the organization's ISMS policies and procedures. Requirements Requirements
• Graduation is mandatory.
• Minimum 6 months of experience in calling and backend operations.
• Knowledge of the travel industry is required.
• Must have access to a laptop and a stable Wi-Fi connection. Preferred Qualifications
• Candidates with a travel background will be preferred. Skills Calling OperationsBackend OperationsTravel Industry Knowledge Benefits
• Learning & development

📌 Executive - Customer Experience (Gurugram)
🏢 Workowon
📍 Gurugram

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