Job Code JOB000915 Designation SERVICE COORDINATOR Business Vertical Oxygen Key Responsibility
• Coordinate and manage all customer service requests and complaints through O2 Care.
• Act as the central point of communication between customers, service engineers, and branch teams.
• Schedule and assign service calls to technicians based on location, urgency, and expertise.
• Monitor service job progress and ensure timely closure with proper documentation.
• Maintain and update service records in the ERP system accurately.
• Follow up with customers post-service to ensure satisfaction and collect feedback.
• Generate daily and monthly service performance reports for management review.
• Ensure adherence to company service standards, warranty policies, and O2 Protection plans. Location PATTAMBI State Kerala Country INDIA Educational Qualification
• Graduate or Diploma holder. Age 25-40 Experience 0 Salary Range Starting from Rs. 15,000

📌 SERVICE COORDINATOR (Pattambi)
🏢 Oxygen Digital Shop
📍 Pattambi