SHARAYU HYUNDAIJob Description – Bodyshop AdvisorDepartment: Service – Bodyshop Designation: Bodyshop Advisor

Location:
Navi Mumbai

Experience:
1–8 years preferred in an automobile bodyshop or collision repair service Industry: Automobile / Automotive Service Job PurposeTo manage customer requirements related to accident repairs, coordinate vehicle inspections and repair processes, and ensure timely vehicle delivery with high customer satisfaction.

Key Responsibilities
• Attend to customers visiting the bodyshop for accident repairs, denting, painting, and insurance-related services.
• Inspect vehicles, understand customer concerns, and prepare initial repair estimates.
• Coordinate with insurance surveyors for vehicle inspection, approvals, and claim documentation.
• Prepare job cards and explain repair procedures, estimated costs, and delivery timelines to customers.
• Coordinate with technicians, the denting and painting team, and the spare parts department to ensure smooth repair operations.
• Monitor repair progress and keep customers updated on vehicle status.
• Ensure timely vehicle delivery and maintain service quality standards.
• Handle customer queries, complaints,



and follow-ups professionally.
• Maintain accurate records of job cards, estimates, insurance claims, and customer communications.
• Ensure compliance with company processes and customer service standards. Required Skills
• Good communication and customer-handling skills.
• Basic technical knowledge of automobile body repairs, denting, and painting.
• Understanding of motor insurance claims and surveyor coordination.
• Positive coordination, follow-up, and problem-solving skills.
• Basic computer knowledge and documentation skills.
• Customer-focused attitude and ability to work in a team. Qualification
• Graduate or Diploma in Automobile / Mechanical Engineering preferred.
• Relevant experience in an automobile dealership bodyshop will be an advantage. Preferred Candidate Profile
• Experience as a Bodyshop Advisor, Accident Repair Advisor, or Insurance Coordinator in an automobile dealership.
• Candidates with Hyundai dealership experience will be preferred. Interested candidates may share their updated resume with the HR team. Regards, Team HR
• Sharayu Hyundai

📌 Bodyshop Advisor (Navi Mumbai)
🏢 Sharayu Hyundai
📍 Navi Mumbai