Location Name: Muzaffarpur Job Purpose “This position is open with Bajaj Finance ltd.” Duties And Responsibilities
• Responsibility is to achieve AOP targets of Touch free collections for all products and verticals.
• Enhancing revenue from Nil Pos, Penal collection and partner commission
• Driving Seat utilization
• Exploring recent digital channels.
• Revenue generation through Penal collection and partner commission Required Qualifications And Experience "? Graduate/Post-graduate with 2 to 3 years Call Center experience
• Excellent communication and Leadership skills
• Knowledge of Dialer & campaign management
• Data analysis & Channel Strategy
• Coordination with inter department viz. Analytics, IT
• Vendor Management and controlling attrition
• Coordination with channel partners for digital payment
• Monitoring channel partner wise / Agent wise productivity"