What would you do? Data entry in Human Resource systems Success Factors and tracking tools
Update HRIS systems including but not limited to internal and client based applications with HR transactions
Receive requests from employees via the clients ticketing tool
Review all input to ensure data is compliant with company practices

Communicate with employees to request corrective or additional data and confirm receipt of requests for processing
Analyze output reports to ensure data has been processed accurately address errors with employees and initiate corrective action
Deliver qualitative output and meet expected standards
Adhere to SLAs KPIs and CPIs set by the client
Deliver all services in the Spanish language

Ability to take calls Contact Center with good language and verbal and written communication skills
What are we looking for? Primary skill - HR Service Delivery - P3
Roles and Responsibilities: Performs data entry in Human Resources systems, tracking tools and client specific tools




Proofs data entry generated within immediate team to ensure quality of deliverables
Demonstrates knowledge of Human Resources processes and related systems to effectively perform responsibilities
Researches and resolves data entry, discrepancies
Reads and understands all communications regarding client and HR Services processes to remain current with all job responsibilities
Participates in cross-functional training to fulfill team backup responsibilities as assigned
Refers customers to self-service options as applicable (systems, reports, etc.)
Participates in process improvement planning
Identifies and escalates complex issues to supervisor
Provides operational statistics as requested
Completes special projects as assigned
Supports and sustains positive work setting that fosters team performance through own work and behavior
Is receptive to perform

Work Model & Shifts: WFO; comfortable with US shift coverage as business requires.

📌 Service Delivery - Delivery Operations Representative (India)
🏢 TRIGENT SOFTWARE PRIVATE
📍 India