Company Description Excalt Technology is a results-driven web development company based in Surat, specializing in high-performance websites, eCommerce platforms, and scalable web applications. The team helps startups and established businesses turn ideas into digital success through modern UI/UX, fast-loading solutions, and conversion-focused design. Core services include website design and development, eCommerce solutions, UI/UX design, branding, digital design, and content management systems.

Excalt

Technology is committed to high-quality delivery, working closely with clients to understand their goals and completing projects on time and within budget. The company offers a collaborative environment for professionals interested in contributing to impactful digital products.

Role Description This is a full-time, on-site Telecalling Sales role based in Surat.

The Telecalling Sales

Executive will contact potential and existing clients by phone to introduce Excalt Technology’s web development and digital solutions, explain service offerings, and understand client requirements. Daily responsibilities include making outbound calls, following up on leads, maintaining call records, and updating sales databases or CRM tools. The role involves scheduling meetings or demos for the sales or technical team, sharing basic proposal information, and supporting the conversion of leads into clients.

The Telecalling Sales





Executive will collaborate with the sales and marketing teams to align messaging, meet call and conversion targets, and contribute to overall business growth.

Qualifications

- Candidates should possess strong communication and interpersonal skills, including explicit spoken English and/or local languages, active listening, and the ability to build rapport over the phone.
- Candidates should possess basic sales and telecalling skills, such as lead generation, cold calling, follow-up management, objection handling, and closing or forwarding qualified leads.
- Candidates should possess customer service skills, including a client-centric attitude, patience, problem-solving, and the ability to handle inquiries and grievances professionally.
- Candidates should possess organizational and documentation skills, including maintaining call logs, updating CRM or spreadsheets, and managing time effectively to meet daily calling and target goals.
- Candidates should possess general digital literacy, with the ability to work with office productivity tools, email, and basic understanding of web development and digital services (training can be provided).
- Prior experience in telecalling, inside sales, or customer support is preferred but not mandatory; candidates with a strong willingness to learn and a proactive attitude are encouraged to apply.
- A minimum of a high school diploma or equivalent is required; a degree in business, marketing, or a related field is an advantage.

📌 Telecalling sales (Surat)
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