THE WORK: Discover the opportunity to make a meaningful impact through your expertise. You will perform independently and become a subject matter expert while actively participating and contributing in discussions. Your contributions will help provide effective solutions to work-related challenges. This role embraces advanced skills in ITIL Incident Management and offers a chance to grow and thrive in a supportive setting. We look forward to welcoming your enthusiasm and dedication.
Ensure production systems are available and operating according to defined Service Level Agreements.
Drive incident and outage resolution with clear and timely communication.
Facilitate the restoration of service to the production environment efficiently.
Establish and maintain disaster recovery procedures to safeguard operations.
Maintain data retention practices in alignment with organizational standards.
HERE'S WHAT YOU WILL NEED:
Advanced proficiency in ITIL Incident Management.
A minimum of 1 of experience in relevant related skills.
Bachelor's Degree in relevant field of studies.
BONUS POINTS IF YOU HAVE:
Intermediate problem solving skills.
Intermediate analytical thinking.
Beginner communication skills.
Intermediate attention to detail.
Beginner adaptability.
📌 Service Management Practitioner (Bengaluru)
🏢 Accenture in India
📍 Bengaluru
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