Job Title: Senior Consultant, Manhattan Active WMS

Primary Job Location: Bengaluru, Karnataka, India

Location Flexibility: Hybrid, Bengaluru based, or Remote within India

Employment Type (Permanent/Contract/Part-time/Intern): Permanent, Full-Time

Hiring Timeline (Hiring month): Immediate

Reporting Line: Lead Consultant, Enterprise Systems

Application Deadline: Open until filled

About Fulfillment IQ (FIQ):

Fulfillment IQ is a supply chain engineering and transformation company that helps brands, retailers, and 3PLs design, build, and scale high-performance logistics operations. We work at the intersection of strategy, supply chain, and technology where we solve complex, real-world problems across warehouse design, automation, order management, transportation, and end-to-end supply chain execution. Our teams combine deep domain expertise with strong technical capability, delivering outcomes through consulting, systems implementation, and proprietary platforms that accelerate time-to-value and reduce delivery risk.

If you enjoy working in complex environments, partnering closely with clients, and seeing your work make a tangible impact on how global commerce moves, this is the place where your skills and judgment truly come to life.

Role Overview:

You will own hands-on configuration, testing, and continuous improvement of a global Manhattan Active WM template in a large, multi-customer program rolling out across dozens of warehouse sites a year. Working from approved functional designs, you turn requirements into standardized, reusable configuration and keep customer-specific complexity out of the template. The role works hours aligned to US business hours (an evening and night shift in IST), with occasional international travel for go-lives, planned with 6 to 8 weeks' notice (a valid US B1/B2 visa is a plus).

Mandate:

- Configure Manhattan Active WM independently from approved functional designs and template requirements
- Build and maintain reusable configuration components that deploy consistently across customers, sites, and environments
- Keep the template clean: flag conflicts, performance risks, and deviations to the Functional Architect
- Test, package, and deploy configuration changes through a controlled release process
- Support regional implementation teams through SIT, UAT, go-live, and stabilization





Must-Have Qualifications:

- Technical: 3+ years configuring and implementing WMS, including 2+ years of recent, hands-on Manhattan Active WM configuration
- Technical: practical experience with Manhattan Active Configuration Director, and configuration strategies and parameters, business rules, and workflows with an understanding of their dependencies
- Technical: documenting, testing, and deploying configuration changes, and resolving configuration defects
- Functional: strong command of warehouse processes: receiving, putaway, inventory, replenishment, picking, packing, and shipping
- Knowledge of functional and integration orchestration across WMS, WES, ASRS, AMR, GTP, WCS, Parcel Management systems, etc.
- Functional: configuring reusable functionality within a functional template, working from written functional specifications
- Language: skilled working proficiency in English, written and spoken. Spanish is a plus.

Key Responsibilities:

Global Template Configuration

- Configure inbound, inventory, replenishment, picking, packing, shipping, and other warehouse execution processes
- Configure MHE integration touchpoints for WES/WCS, ASRS, AMR, GTP, etc.
- Configure and maintain system parameters, business rules, workflows, and operational settings
- Build reports, documents, labels, dashboards, and implementation scripts to program standards
- Manage configuration changes through Configuration Director and approved tools

Configuration Governance and Quality

- Keep configuration consistent with approved designs and template standards
- Avoid duplication and customer-specific dependencies; escalate design ambiguities
- Maintain accurate configuration documentation, dependencies, and change history

Template Enhancement

- Recommend simplifications and template enhancements from recurring implementation needs
- Provide feasibility and impact input on functional change requests




- Evaluate new Manhattan Active capabilities that reduce the need for extensions

Testing, Deployment, and Implementation Support

- Unit and functional testing of new configuration; support automated regression testing
- Support configuration packaging, versioning, and deployment across environments
- Troubleshoot configuration issues during SIT, UAT, go-live, and stabilization
- Transfer knowledge to client super users, regional configurators, and support teams

Key Performance Indicators:

- Configuration items delivered on time and first-time right
- Configuration defects found in SIT and UAT versus production
- Documentation completeness for delivered changes
- Go-live support issues resolved within agreed priority

Why You Will Love Working Here:

At Fulfillment IQ, we do not just build supply chain solutions, we build long-term careers. We give our people real ownership, real influence, and meaningful responsibility. Whether you are leading a client relationship, shaping a solution, or building internal capability, your decisions have visible impact. We operate with a high-trust, high-standards culture that values clear thinking, collaboration, and accountability without unnecessary hierarchy or bureaucracy.

Compensation and Benefits:

Compensation is a competitive annual CTC based on experience. We discuss compensation openly at the first screening call.

India

Health and Wellness

- Comprehensive group medical insurance for you and your family, in line with local practice
- Employee wellness programs where applicable

Time Off

- Competitive paid time off, sick leave, and public holidays
- Flexible leave policies that respect local labour standards

Retirement and Financial Security

- Statutory retirement and social security contributions (Employees' Provident Fund, Employees' State Insurance where applicable, and gratuity)
- Employee stock options (ESOP), where applicable

Professional Growth

- Dedicated learning and development budget, with support for skills, leadership, and career progression

Flexible Work

- Remote and hybrid work options, flexible hours aligned to role and client needs

Additional Perks

- Equipment and workstation allowances, internet and business travel reimbursements, team events and offsites

Work Authorization: Applicants must be legally authorized to work in India.

📌 Senior Consultant, Manhattan Active WM (Bengaluru)
🏢 Fulfillment IQ
📍 Bengaluru