Manager, Application Support teams -ServiceNow to lead L1 & L2
Manage 24x7 app support ops
Solid knowledge of ITIL / ITSM processes
Handle incidents, service requests major incidents & escalations
Drive RCA & corrective actions for recurring issues
Required Candidate profile
10–15 yrs of experience in Application Support
Experience managing L1 & L2 support teams
ServiceNow experience is MUST
Strong knowledge of ITIL / ITSM processes
Experience in 24x7 support environment
📌 Manager Application Support or(ServiceNow) For a reputed MNC (Hyderabad)
🏢 RJ CONSULTANTS
📍 Hyderabad
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