? We’re Hiring | Operations Manager – Pan India About Ode by Ridhira Ode is one of India’s fast-growing premium consumer-services brands and the wellness arm of Ridhira Group, with 40+ outlets across airports, luxury hotels, premium malls and high-street locations. We operate our centres like high-performance retail businesses, with a strong focus on unit economics, SOPs, revenue growth, operational excellence and exceptional guest experience. ? Position: Operations Manager – Pan India ?

Location:
Hyderabad | Pan India Travel ? Department: Operations ? Industry: Salon / Beauty & Wellness ⏳

Experience:
8–12+ Years ? Role: Multi-Outlet Operations ? Role Overview We are looking for an experienced Operations Manager from the Salon / Beauty industry who has managed multiple outlets across India and has a proven track record in: ✅ Revenue growth & business performance ✅ Multi-outlet operations ✅ Outlet profitability & P&L; ✅ Team productivity & performance ✅ Customer experience ✅ Operational excellence The candidate will be responsible for driving the overall performance of multiple outlets, increasing revenue, improving profitability and ensuring consistent operational standards across locations. ?

Key Responsibilities
Revenue Growth & Business Performance
• Drive revenue growth across multiple outlets.
• Develop strategies to increase revenue, average bill value, customer frequency and membership sales.
• Improve performance of underperforming outlets through focused action plans.
• Drive upselling, cross-selling, packages and memberships.
• Monitor outlet-wise revenue, profitability and business KPIs.
• Identify new revenue-generation opportunities. Multi-Outlet Operations
• Manage and oversee multiple salon outlets across Pan India.
• Conduct regular outlet visits and operational audits.
• Ensure adherence to SOPs, service standards and operational processes.
• Identify operational gaps and implement corrective actions.




• Ensure consistency in service quality and customer experience. Team Management
• Lead Outlet Managers, Salon Managers, therapists/stylists and support teams.
• Set outlet-wise targets and monitor performance.
• Drive productivity, discipline and employee engagement.
• Identify training and manpower requirements.
• Develop solid outlet-level leadership teams. Customer Experience
• Maintain high customer service standards across all outlets.
• Monitor customer feedback and complaints.
• Drive customer retention, repeat visits and membership growth. Cost & Profitability
• Monitor outlet-level expenses and operational costs.
• Improve manpower productivity and resource utilization.
• Drive EBITDA and outlet profitability.
• Review outlet-wise P&L; and identify margin improvement opportunities. Expansion & New Outlet Launches
• Support new outlet launches across India.
• Lead manpower planning, recruitment, training and pre-opening activities.
• Establish operational SOPs for new locations.
• Ensure new outlets achieve operational readiness and revenue targets. ⭐ Who We’re Looking For Mandatory:
• 8–12+ years of experience in the Salon / Beauty industry.
• Strong experience managing multiple salon outlets.
• Pan India / multi-city operations experience preferred.
• Proven track record in revenue growth and outlet performance improvement.
• Strong understanding of P&L;, profitability, team productivity and customer retention.
• Willingness to travel extensively across India. ? Candidates without substantial Salon / Beauty industry experience will not be preferred. ? Apply via LinkedIn Easy Apply ? [email protected] ? +91 73866 88223 #Hiring #OperationsManager #SalonOperations #MultiOutletOperations #PanIndiaOperations #SalonIndustry #BeautyIndustry #WellnessIndustry #RevenueGrowth #BusinessGrowth #PAndL #OutletManagement #RetailOperations #TeamManagement #CustomerExperience #SalonJobs #BeautyJobs #HyderabadJobs #OdeSpa #RidhiraGroup #LeadershipHiring #JobOpening #CareerOpportunity

📌 Operations Manager (Hyderabad)
🏢 Ridhira Group - Building World's largest Wellness Communities
📍 Hyderabad