Executive - Customer Experience (India)

Executive - Customer Experience (India)

24 Oct
|
Workowon
|
India

24 Oct

Workowon

India

About The Job

This is a fully remote opportunity with 6 working days where candidates can be based anywhere in India. ixigo is a technology company focused on empowering Indian travellers to plan, book and manage their trips across rail, air, buses and hotels.

Key Responsibilities

- Work flexibly in rotational shifts.
- Participate in a 2-week training program to understand the nuances of the hotels booking ecosystem.
- Complete assessment tests on knowledge, skills, and ability to perform job responsibilities.
- Safeguard sensitive company data against unauthorized access, use, or disclosure.
- Report any suspected security incidents in line with the organization's ISMS policies and procedures.

Requirements

Requirements

- Graduation is mandatory.
- Minimum 6 months of experience in calling and backend operations.
- Knowledge of the travel industry is required.
- Must have access to a laptop and a stable Wi-Fi connection.

Preferred Qualifications

- Candidates with a travel background will be preferred.

Skills Calling OperationsBackend OperationsTravel Industry Knowledge

Advantages

- Learning & development

📌 Executive - Customer Experience (India)
🏢 Workowon
📍 India

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