Area Service Manager for handling service operations for AP and Telangana based at Hyderabad/Secunderabad. Should have sufficient experience in handling ASC operations & achieving service performance parameters etc.
Qualifications
- Service operations and field management skills, including coordination of service teams, vendors, and on-site technicians.
- Customer service and relationship management capabilities to handle escalations, resolve complaints, and maintain high satisfaction levels.
- Technical aptitude and understanding product s, with the ability to interpret service manuals and quality standards.
- Robust communication and interpersonal skills to collaborate with cross-functional teams and guide field team.
- Should have good communication skills in Telugu language.
- Relevant experience in after-sales service, service management, preferably in consumer, Kitchen appliances or small appliances industry.
- Bachelor’s degree or diploma in engineering, technical, or related field is preferred.
- Ability to work on-site in Telengana & AP, travel within the assigned areas.
📌 Area Service Manager (Hyderabad)
🏢 Wonderchef Home Appliances
📍 Hyderabad
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