job Description
Store Manager – Pharmacy Retail Company: Chemist Box Private Limited Position: Store Manager

Location:
Patna or anywhere in Bihar Store Type: Retail Pharmacy Store About Chemist Box Private Limited Chemist Box Private Limited is a growing multi-outlet retail pharmacy chain based in Bihar, currently operating around 20–24 physical stores with a strong expansion plan. Role Summary The Store Manager will be responsible for managing the day-to-day operations of the assigned pharmacy store and ensuring achievement of store-level KPIs. The role will focus on store operations, staff supervision, customer handling, process adherence, reporting, and coordination with the Head Office / Area Team.

Key Responsibilities
• Manage daily store operations, including store opening or closing as per assigned shift, staff rotation and availability, billing discipline, store hygiene, and process adherence.
• Guide and supervise store staff to ensure proper customer handling and timely resolution of customer queries and complaints.
• Monitor store KPIs such as sales, customer service, stock discipline, expiry control,



staff productivity, and operational standards.
• Coordinate with the Head Office / Area Team for operational issues, reporting, and daily follow-ups.
• Ensure proper implementation of company SOPs and store-level instructions. Requirements Qualification & Experience Graduate and above in any stream. Candidate should have experience in store operations as a manager, preferably in FMCG, organized retail, or pharmacy retail. Pharmacy experience is not mandatory for this role. Required Skills
• Good understanding of retail store operations
• Team handling and staff supervision ability
• Customer service and complaint handling skills
• Basic Excel, email, and reporting skills Advantages Remuneration Fixed

salary:
INR 5 lakhs per annum and above, as per experience and industry standard Variable incentives: Performance-based variable incentives Additional

benefits:
Bachelor accommodation provided by the company, PF, and other applicable perks

📌 Store Manager (Patna)
🏢 Chemist Box Private
📍 Patna