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Experience: 10+ yrs

Location: Bengaluru

As a Director Product Operations, you will architect and scale the end-to-end product lifecycle while driving operational excellence across our supply chain network. You will lead cross‑functional teams in product strategy, design, and delivery, ensuring that every product transition from development to launch meets stringent quality and performance benchmarks. Leveraging deep expertise in Last Mile logistics, procurement, and warehouse management systems, you will optimize resources, reduce cycle times, and elevate field operator effectiveness. Your strategic influence will shape market positioning, customer experience, and revenue growth, positioning the organization as a leader in operational efficiency and product innovation.

Requirements

• Lead the creation and execution of product roadmaps that align with business objectives and market dynamics.

• Oversee end‑to‑end operations, ensuring seamless integration of product design, procurement, and last‑mile delivery.

• Drive continuous improvement initiatives across procurement processes, WMS configurations, and field operator workflows.

• Collaborate with engineering, data analytics, and customer support to forecast demand, manage inventory, and mitigate risk.

• Develop and enforce KPIs and SLAs that optimize operational efficiency and customer satisfaction.

• Partner with finance to build robust cost models, budgets, and ROI analyses for new product lines.

• Mentor and build high‑performance teams, fostering culture of innovation, accountability,



and cross‑functional collaboration.

• Manage vendor relationships, negotiating contracts, service level agreements, and strategic alliances.

• Lead change management efforts for recent technology deployments, process reengineering, and policy updates.

• Serve as a stakeholder advocate, translating business needs into actionable operational plans for senior leadership.

• 10+ years of progressive experience in product management and operations within fast‑moving industries.

• Proven track record of scaling last mile logistics and procurement operations for high‑volume products.

• Strong expertise in Warehouse Management Systems (WMS) and integrated supply chain solutions.

• Demonstrated ability to lead field operator teams, driving productivity and adherence to safety standards.

• Mastery of data‑driven decision making, with experience building dashboards and analytics for operational KPIs.

• Exceptional leadership and communication skills, capable of influencing cross‑functional teams and senior stakeholders.

• Experience in cross‑border or multi‑regional supply chains, with a deep understanding of regulatory and compliance requirements.

• Advanced problem‑solving skills, able to develop innovative solutions for complex operational challenges.

• Strong negotiation and vendor‑management capabilities, achieving cost efficiencies and service excellence.

• Bachelor’s or Master’s degree in Business, Engineering, Supply Chain, or a related field, with additional certifications (e.g., PMP, Six Sigma) considered an asset.

📌 Director Product Operations (Bengaluru)
🏢 Weekday AI
📍 Bengaluru