Location:
Ugaoo store
- Pacific mall, Tilak Nagar Reports to: City Head – Retail / Zonal Manager

About Us
At Ugaoo, we’ve always believed plants are more than décor — they’re companions, healers, and reminders of what truly matters. What began as a small idea sparked by a plant on a windowsill has grown into India’s leading gardening brand, backed by marquee investors like DSG Consumer Partners and V3 Ventures. From our 25-acre farm in Talegaon to a thriving D2C store and retail presence across Pune, Mumbai, Delhi and Bangaluru
- we’re building an ecosystem that brings nature closer to homes, offices, and communities. Role Purpose Own end-to-end store operations, driving sales, customer experience, plant care standards, and team performance to deliver the store’s P&L; targets.

Key Responsibilities
Sales & P&L;
• Own store revenue, footfall conversion, and average bill value targets
• Monitor daily/weekly/monthly sales performance against budget
• Control store-level costs (manpower, wastage, consumables) within budget Customer Experience
• Ensure FAB (Features-Advantages-Benefits) selling standards are followed for all plant/product categories
• Resolve customer escalations and maintain service quality benchmarks
• Drive local activations, events,



and community engagement to build footfall Plant & Inventory Management
• Maintain plant health standards — watering schedules, pest checks, grooming, and visual merchandising
• Manage stock levels, indenting, and minimize shrinkage/wastage
• Ensure planogram and store display standards are maintained Team Management
• Recruit, train, and mentor store staff on product knowledge and customer service
• Conduct daily briefings, roster planning, and performance reviews
• Ensure grooming, punctuality, and SOP adherence across the team Store Operations
• Ensure statutory compliance, licenses, and store audit readiness
• Coordinate with visual merchandising, marketing, and supply chain teams
• Maintain store safety, cleanliness, and asset upkeep Requirements
• Graduate, preferably with retail/hospitality background
• 3–6 years of retail store management experience (F&B;, lifestyle, or specialty retail preferred)
• Robust people management and customer orientation
• Passion for plants/gardening is a plus
• Comfortable with retail tech (POS, inventory systems) Key Metrics
• Sales achievement %, conversion rate, ABV
• Customer satisfaction/NPS
• Shrinkage %, plant mortality rate
• Staff attrition and training completion

📌 Assistant Store Manager (India)
🏢 Ugaoo
📍 India