Customer Support Executive – International Chat & Email Process Company: Teleperformance

Location:
Pratap Nagar – LIC Building Employment Type: Full-time Work Schedule: 5 days working with 2 rotational week offs Shift: 24*7 Rotational night shifts

Job Description
Teleperformance is hiring Customer Support Executives for an International Chat & Email Process. The selected candidates will be responsible for assisting international customers through chat and email, resolving customer queries, providing accurate information, and ensuring a positive customer experience.

Key Responsibilities
• Handle customer queries through international chat and email channels.
• Understand customer concerns and provide appropriate resolutions.
• Maintain professional and effective written communication with customers.
• Ensure accurate and timely responses while meeting process quality standards.
• Follow company policies, process guidelines, and customer service standards.
• Maintain productivity,



quality, and customer satisfaction targets. Eligibility
• UG/Graduate Freshers are eligible.
• Strong written and verbal communication skills.
• Must be comfortable working in rotational night shifts. Compensation Graduates – Freshers / Candidates with 6+ months experience
• ₹23,000 in hand during training
• ₹26,000 in hand after training Undergraduates – Freshers
• ₹20,000 in hand during training
• ₹24,000 in hand after training Work Schedule & Advantages
• 5 days working
• 2 rotational week offs
• One-side cab facility available during odd hours Important: Candidates should be comfortable working in night shifts. No leaves will be permitted during the first 3 months.

Location:
Pratap Nagar – LIC Building Contact HR: Ria Agarwal [email protected] (phone hidden)

📌 Customer Support Specialist (Jaipur)
🏢 TP
📍 Jaipur