24 Oct
|
Infosys
|
Bengaluru
About the job: We're looking for an experienced Adobe Experience Platform (AEP) Developer who also brings strong hands-on knowledge of Adobe Journey Optimizer (AJO). In this role, you'll build and maintain the data foundation that powers our customer experience — designing schemas, ingesting and modeling data, and managing audiences in the Real-Time Customer Data Platform — while also helping activate that data through orchestrated, personalized journeys in AJO. This is a hybrid data-engineering and marketing-technology role. You'll work closely with data engineers, marketers, and campaign teams to turn business requirements into scalable, well-governed technical solutions across the Adobe Experience Cloud.
Key Responsibilities
Adobe Experience Platform (AEP)
• Design and implement XDM (Experience Data Model) schemas, field groups, classes, and identity namespaces
• Configure and manage data ingestion through streaming and batch pipelines, source connectors, and the Data Collection / Web SDK (Alloy)
• Build and maintain datasets, data flows, and Data Prep mappings and transformations
• Configure Real-Time CDP (RT-CDP): profiles, identity stitching via Identity Service, merge policies, and audience/segment creation
• Write and optimize Query Service (SQL / PSQL) queries and support Data Distiller use cases
• Set up and manage destinations to activate audiences to downstream channels and platforms
• Implement data governance using DULE labels, consent policies, and the Privacy Service
• Integrate AEP with other systems via AEP APIs (Flow Service, Catalog, Segmentation, Profile)
• Monitor data quality and pipeline health, and troubleshoot ingestion or profile issues Adobe Journey Optimizer (AJO)
• Design, build, and QA event
- and audience-triggered journeys and orchestrated campaigns
• Configure message channels — email, push, SMS, in-app, and direct mail — including delivery and channel settings
• Build dynamic, data-driven personalization using AJO's expression editor and profile/context attributes
• Set up journey events, data sources, and actions, connecting journeys to AEP audiences and real-time data
• Support decisioning / offer decisioning and content experimentation where applicable
• Partner with marketing teams to translate campaign requirements into technical journey logic
• Monitor journey performance and deliverability, and troubleshoot execution issues Cross-Functional
• Collaborate with data engineering, marketing, analytics, and IT/security teams
• Document technical designs, data flows, schemas, and journey logic
• Follow best practices for governance, privacy, testing, and release management
• Provide guidance and knowledge-sharing to junior developers and business stakeholders Required
Qualifications:
• 3+ years of hands-on experience with Adobe Experience Platform, including XDM schema design, data ingestion, RT-CDP, and segmentation
• Demonstrated experience building and managing journeys and campaigns in Adobe Journey Optimizer
• Strong SQL skills and experience with AEP Query Service
• Proficiency with JavaScript / JSON and working with REST APIs
• Solid understanding of customer data platforms, identity resolution, and audience activation
• Experience with the Adobe Experience Platform Web SDK (Alloy) and Edge Network data collection
• Understanding of data privacy and governance (consent, DULE, GDPR/CCPA considerations)
• Robust problem-solving skills and the ability to translate business requirements into technical solutions
• Excellent communication skills for working across technical and non-technical teams Preferred Qualifications
• Adobe Certified — e.g., Experience Platform Developer / Data Architect, or Journey Optimizer certification
• Experience with the broader Adobe Experience Cloud (Analytics, Target, Customer Journey Analytics, Campaign)
• Familiarity with Data Distiller and advanced Query Service use cases
• Experience with offer decisioning or personalization/decisioning engines
• Background in data engineering (ETL pipelines, data modeling, cloud data platforms)
• Scripting or automation experience with Python or similar
• Experience with CI/CD, version control (Git), and API-based deployment/automation
• Prior experience in an agency, consulting, or enterprise martech environment
📌 Senior AEP AJO Consultant (Bengaluru)
🏢 Infosys
📍 Bengaluru