Job Title: Business Analyst – Pharma / Life Sciences

Location:
Bangalore, India (hybrid) |

Experience:
6–10 years | Type: Full time

About the Role
We are looking for a Business Analyst with strong Pharmaceutical / Life Sciences domain experience to join our enterprise transformation practice. You will sit between business stakeholders and delivery teams on large SAP and digital programs — translating regulated, process-heavy business needs into clear, buildable requirements, and making sure what ships actually solves the problem.

Key Responsibilities
• Elicit, analyse and document business requirements through workshops, stakeholder interviews and process walkthroughs with Pharma business users (Manufacturing, Quality, Supply Chain, Regulatory, Commercial).
• Produce high-quality artefacts: BRDs, functional specifications, user stories with acceptance criteria, process flows (As-Is / To-Be), traceability matrices and data mapping documents.
• Perform fit-gap analysis against standard SAP functionality and recommend standard-first solutions, flagging genuine gaps for custom build.
• Partner with functional and technical consultants to shape solution design, and review build against agreed requirements.
• Drive UAT — define test scenarios, coordinate business testers, triage defects, and manage sign-off.
• Support validation and compliance deliverables where the solution falls under GxP / regulated scope (URS, traceability, change control documentation).
• Manage scope and change: assess change requests for impact on cost, timeline and risk, and support the CAB / governance process.
• Support data migration and cutover activities from a requirements and business-readiness perspective.
• Contribute to training material,



SOP updates and hypercare support post go-live. Domain Experience Required Demonstrable experience on projects in at least two of the following Pharma value-chain areas:
• Manufacturing & Batch Management (batch genealogy, yield, shop-floor integration)
• Quality Management (inspection plans, deviations, CAPA, batch release)
• Supply Chain & Serialisation (track & trace, DSCSA / EU FMD, cold chain, lot traceability)
• Regulatory & Master Data (material/recipe master, specification management, product registration)
• Commercial / Distribution (chargebacks, rebates, contracts, tender pricing) Must-Have Skills
• 6+ years as a Business Analyst, with at least 3 years on Pharma or Life Sciences programs.
• Hands-on experience with SAP ECC and/or S/4HANA in relevant modules (MM, PP-PI, QM, SD, EWM).
• Strong requirements engineering skills — able to write specs a developer can build from without re-interviewing the business.
• Working knowledge of regulated-environment concepts: GxP, GMP, 21 CFR Part 11, data integrity (ALCOA+), computer system validation.
• Comfortable in both Agile (user stories, backlog grooming, sprint ceremonies) and Waterfall delivery models.
• Proficiency with JIRA / Azure DevOps, Confluence, Visio or Signavio, and Excel-based analysis.
• Excellent written and verbal communication; confident facilitating workshops with senior client stakeholders. Good to Have
• Exposure to SAP BTP, Fiori/UI5, or integration platforms (CPI/Integration Suite).
• Experience with validation-lifecycle tooling or CSV documentation in a client audit context.
• Familiarity with LIMS, MES, or serialisation platforms and their SAP touchpoints.
• Prior consulting or system-integrator background with client-facing delivery exposure.

📌 Business Analyst (Bengaluru)
🏢 INCTURE TECHNOLOGIES
📍 Bengaluru