Team Leader Customer Service GGN (Gurugram)

Team Leader Customer Service GGN (Gurugram)

24 Oct
|
Foundever®
|
Gurugram

24 Oct

Foundever®

Gurugram

About Us
Job Summary We are currently hiring for the Team Leader
- Operations for a US Travel or Ticketing Voice Process.
Job DetailsShift Timings :US Shift. Working Days. : 5 days a week. Work mode : Onsite Role Weekly Off : Rotational Shift & 2 Rotational off. Work

Location:
Gurgaon Sector

Experience:
Minimum 3 Years of mandatory including at least 1 year of Team Leader experience.
Communication: Excellent English Communication Skills (verbal and written).

Key Responsibilities
Attrition & Shrinkage Management.
People Management & DevelopmentCoaching and PerformanceMetric Control and AdherenceBottom Quartile ManagementProcess and Policy GovernanceClient and Stakeholder ReportingTarget Achievement Primary Job Responsibilities Skills/Knowledge/Abilities Education Experience Target Specialized Certifications

📌 Team Leader Customer Service GGN (Gurugram)
🏢 Foundever®
📍 Gurugram

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