?

Location:
Ambit, Chennai ?

Experience:
7+ years ? Work Mode: Work from Office, 5 days in a week ? Employment Type: Full-Time We are looking for an experienced Induction & BGV Manager to own and drive the end-to-end new joiner experience, employee onboarding, induction programs, and background verification (BGV) operations. The ideal candidate will be solid in HR operations, BGV management, stakeholder coordination, vendor management, MIS/reporting, and process improvement. ?

Key Responsibilities
1. New Joiner Induction
• Own the end-to-end induction program for new employees.
• Plan and conduct Day 1 induction sessions.
• Coordinate with HR, IT, Admin, Business and other stakeholders.
• Ensure new joiners receive a structured introduction to the organization, culture, values, policies and processes.
• Coordinate business/project-specific orientation. 2. Background Verification (BGV) Operations
• Manage the complete BGV process from initiation to closure.
• Ensure BGV is initiated and completed within defined timelines.
• Monitor verification checks as per organizational requirements.
• Manage BGV vendors and track turnaround time, quality and SLA adherence.
• Review and track BGV reports, discrepancies and pending cases. 3. BGV Exception & Discrepancy Management
• Identify and categorize adverse/discrepant BGV cases.
• Coordinate with HR, Business, Legal and Compliance teams for appropriate review and disposition.
• Facilitate employee clarification and supporting documentation wherever required.




• Maintain proper documentation and audit trails for BGV decisions. 4. Pre-Joining & Onboarding
• Ensure completion of pre-joining documentation and mandatory declarations.
• Track pending documents and onboarding requirements.
• Coordinate joining formalities with Recruiters and HRBPs.
• Ensure a smooth transition from offer acceptance to Day 1.
• Coordinate with IT, Facilities, Admin, Security and Business teams to ensure Day 1 readiness. 5. Induction Content & Delivery
• Develop and periodically refresh induction content.
• Cover organizational overview, values, code of conduct, HR policies, information security, data privacy, compliance and employee benefits.
• Coordinate leadership connects and business/function introductions.
• Ensure induction content remains aligned with organizational priorities. 6. New Joiner Experience
• Conduct current-joiner feedback surveys covering recruitment, pre-joining and Day 1 experience.
• Analyze feedback and identify improvement areas.
• Drive corrective actions with relevant stakeholders.
• Monitor early-stage employee experience and address recurring concerns. 7. Vendor Management




• Manage BGV service providers and evaluate performance against agreed SLAs.
• Conduct periodic vendor performance reviews.
• Resolve escalations related to delays, quality and incomplete verification.
• Support vendor commercial reviews and renewal discussions. 8. MIS & Reporting
• Publish weekly/monthly BGV and onboarding dashboards.
• Track joining numbers, BGV initiation/completion, pending cases and exceptions.
• Monitor induction attendance and completion.
• Highlight SLA breaches, critical cases and operational trends to leadership. 9. Process Improvement & Automation
• Identify opportunities to automate onboarding and BGV activities.
• Reduce turnaround time and manual intervention.
• Standardize onboarding checklists and workflows across locations/business units.
• Drive continuous improvement based on employee feedback and operational data. ? What We’re Looking For
• Strong experience in HR Operations, Employee Onboarding, Induction and BGV.
• Hands-on experience managing BGV vendors, SLAs and exception cases.
• Strong stakeholder management and coordination skills.
• Experience in MIS, dashboards and operational reporting.
• Ability to manage multiple priorities and drive processes independently.
• Strong communication, problem-solving and process-improvement skills.
• Experience in a large-scale organization / ITES / BPO / IT services environment will be an advantage.

📌 Human Resources Operations Specialist (Chennai)
🏢 Movate
📍 Chennai