Job Description
• Crafting, planning and driving the value genera ng roadmaps on the aligned account
• Working with Transformation Services, Solutions, Transition, Training, Ops and Practice to understand and deliver contractual commitments, deal books and customer priorities;
• Working with Ops leads, Vertical Leads and customers to crate , implement and drive Value Genera ng [VG] roadmaps and/or Transformation on Roadmaps (Digital and Analytics Included);
• Initiating and leading benefit Master Black Belt [MBB] projects that improve end-to-end processes and drives significant business impact for customers;
• Working closely with Operation and Functional Teams to identify process bottlenecks, conduct root cause analysis and implement process improvements & digital solutions across the business or organization;
• Building Process Perfection culture in the team;
• Providing Team Leadership in the application of Lean & Six Sigma tools and Process Excellence methodology;
• Driving Standardization and Global Best Practices within the organization by using specialists across Practice, Transitions, IT and other relevant functions;
• Inspiring organizational change within Operations and customer organization;
• Coaching & Mentoring Black Belts and project teams to drive value for customers based on the roadmap cooperated with them;
• Design, implement and mentor Performance Management to enable employees and teams understanding of the goals and to identify how individual and team outputs delivers to the achievement of the function objectives; specifically through handling the performance cycle to ensure operational alignment and intra-Complex cascading of function goals and Key Performance Indicators across the vertical




• Fulfilling the requirements and achieving MBB Certification within 18-30 months;
• Take over increased responsibilities within the described ac vi es above;
• Training other team members regarding the daily tasks whenever vital and requested by the manager;
• Complete any other job-related tasks assigned by the Quality function management;
• Building strategic relationship skills experience with peers from TS, Consul ng, Solutions, Transitions, operations and with opera ng leaders to facilitate goals and objectives;
• Clarifying the roles and appoints responsibilities of each member of the team
• Challenging the team to develop as leader
• Lead and oversee digital transformation projects; Identify opportunities for process improvement and optimization; Develop and implement Lean Six Sigma strategies and methodologies; Train and coach team members in Lean principles; Conduct data analysis to identify root causes of inefficiencies; Collaborate with cross-functional teams to drive change initial a ves; Monitor and evaluate project outcomes to ensure goals are met; Provide regular progress updates to senior leadership; Drive a culture of continuous improvement and innovation within the organization. 

Education:
Bachelors in Commerce, Bachelors in Economics, Bachelors in Finance, Masters in Business Administration, Masters in Business Analytics  Management Level : 3  Language and Proficiency : English
- Proficient
- C2  Time Type : Full me 

Skills:
Microsoft Project, Process Standardization, Minitab, Project Management, Process Consulting, Lean Six Sigma (LSS)  Certifications : Advanced Lean Six Sigma Black Belt Certification Course
- Council for Six Sigma Certification (CSSC)  Primary

location:
Madurai,TN  Remote type : Office  Shift: Variable

📌 Certified Six Sigma Black Belt (Madurai)
🏢 Genpact
📍 Madurai