Location:
Goregaon (East), Mumbai Responsibilities Managing customer grievances received from all touchpoints and strict adherence to the Regulatory & Internal TATs Ensuring adherence to quality parameters laid for grievance handling Data Reconciliation Risk and Compliance management Managing Senior Management Escalations Managing Social Media Escalation Managing Banking Partners and Internal Stakeholders
📌 Grievance Officer (Mumbai)
🏢 Kotak Life
📍 Mumbai
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