Job Summary: To support the business objectives
• Drive Quality Improvement & achieving process excellence across departments through initiatives like LEAN and 6 Sigma practices.
• To develop & sustain a culture of continuous improvement in the organization through training and process improvement projects

Key Responsibilities
• Identify gaps and opportunities through data & report, stakeholder interaction, process mapping across departments, and any other opportunities in the organization.
• Lead/ Mentor/ Help the project team understand the problem statement and apply improvement initiatives like Lean, PDCA for problem solving.
• Document business processes, requirements, and solutions using appropriate tools and techniques.
• Create data driven solutions and assist in system enhancement implementation.
• Drive documentation of QNI (Quality Net Income) through various initiatives
• Conduct toll gate and review with leadership on improvement projects.
• Research on innovation, customer needs, market trends and futuristic needs of the organization.
• Facilitate training programs for Lean and 6 Sigma and drive recognition for completed projects/ initiatives. Desired Qualifications/Certifications:
•

Education:




Minimum -Graduate or global equivalent
• Six Sigma Green Belt
• Lean certification
• Project Management Preferred work

experience:
Minimum 5+ years of relevant experience in one or more below areas: Quality Management, Process Improvement, Project Management experience, Analytics Skills and Knowledge: Functional
• Lean Six Sigma
• ISO 9001
• Project Management Skills
• Analytical skills
• Knowledge and understanding of systems and processes.
• Self-Motivated and Self-Directed
• Ability to Innovate and enhance procedures and methods to increase productivity & cost effectiveness
• Problem solving
• Time Management
• Planning, Organizing, Engaging, Directing and Controlling
• Good Business acumen, contacts and interpersonal skills
• Commitment to Service Excellence and Quality improvement Behavioral / Leadership
• Entrepreneurship
• Initiative
• Quality & Service Orientation
• Teamwork & Collaboration
• Problem solving
• People and team leadership
• Communication
• Networking
• Coaching and mentoring

📌 Process Excellence Manager (Mumbai)
🏢 Akasa Air
📍 Mumbai