24 Oct
|
Tata Consultancy Services
|
Hyderabad
24 Oct
Tata Consultancy Services
Hyderabad
1Matrixx# TCS HIRING Role Huawei OCS Support Analyst Required Technical Skill Set Valuable experience in telecom charging/billing with Huawei OCS. Location of Requirement Chennai, Kolkata, Hyderabad, Bangalore and Bhubaneswar Desired Competencies (Technical/Behavioral Competency) Roles and responsibilities (L2/L3 Support)
• Analyze logs/traces, resolve incidents, and coordinate with vendor teams.
• Perform system upgrades, patches, and performance tuning.
• Troubleshoot faults and resolve issues related to charging and rating processes.
• Handle customer complaints, support on-call, and develop SOPs.
• Deep technical troubleshooting and code-level analysis for problem resolution for complex issues. Must and Good to have
• Good experience in telecom charging/billing with Huawei OCS.
• Expertise in charging architectures, convergent billing, IN platforms, and service integration
📌 Matrixx Huawei OCS Support Analyst (Hyderabad)
🏢 Tata Consultancy Services
📍 Hyderabad