Education Qualification :

Engineer - B.E / B.Tech / MCA

Skills :

Primary -> Functional | IT Operations Management | Service Portfolio | 3 - Experienced

Secondary -> Behavioral | Aptitude | Managerial Skills | 3 - Experienced

Tertiary -> Behavioral | Microland Skills | Execution Excellence | 3 - Experienced

Certification :

Technology | IT Service Management Certifications | ITIL Intermediate Certificate

Details
Technology:

Knowledge on Server Hardware - Multiple Vendors, Remote Management Tools, Software and Hardware Raid, Explicit network fundamentals and topology
Business

Development
Understand and Current Business cases and client needs
Understand and Develop current structure of Organization and effective Solution
Demonstrate delivery methodology to Prospective clients
Costing and Pricing for new Business cases
Strategy and Synergy: Identify the challenges in the existing Delivery, identify areas for new (possible) Business Offering Areas
Identify and Define new delivery methodology
Identify and Define skills and capabilities of recent managers, and identify needs for development
Identify different thresholds for achievements.

📌 Associate Manager Service Delivery Bengaluru
🏢 Microland
📍 Bengaluru