Education Qualification :

Engineer - B.E / B.Tech / MCA

Skills :

Primary -> Functional | IT Operations Management | Service Portfolio | 3 - Experienced

Secondary -> Behavioral | Aptitude | Managerial Skills | 3 - Experienced

Tertiary -> Behavioral | Microland Skills | Execution Excellence | 3 - Experienced

Certification :

Technology | IT Service Management Certifications | ITIL Intermediate Certificate

Details
Technology:

Knowledge on Server Hardware - Multiple Vendors, Remote Management Tools, Software and Hardware Raid, Transparent network fundamentals and topology
Business

Development
Understand and Recent Business cases and client needs
Understand and Develop new structure of Organization and effective Solution
Demonstrate delivery methodology to Prospective clients
Costing and Pricing for new Business cases
Strategy and Synergy: Identify the challenges in the existing Delivery, identify areas for recent (possible) Business Offering Areas
Identify and Define current delivery methodology
Identify and Define skills and capabilities of new managers, and identify needs for development
Identify different thresholds for achievements.

📌 Associate Manager Service Delivery Pune
🏢 Microland
📍 Pune